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Common Policy 2.0

Privacy Policy

Last Updated: December 28, 2025
Applies To: All Products
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1. Introduction

Duo Dev Technologies is committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our websites, applications, and services.

By using our services, you consent to the collection and use of information in accordance with this policy.

2. Information We Collect

Account Information:
• Identity: Full name, username, role/position
• Contact: Email address, phone number
• Authentication: Account credentials (encrypted), security preferences
• Business: Business name, address, registration details (where applicable)

Automatically Collected Information:
• Device Information: IP address, browser type, operating system
• Usage Data: Features used, pages visited, time spent, actions performed
• Location Data: General geographic location based on IP address
• Cookies: Data collected through cookies and similar tracking technologies

3. Third-Party Authentication

When using social login (e.g., Google Sign-In):

We Access:
• Your full name
• Your email address
• Basic profile information

We Never Access:
• Your passwords
• Your private files or documents
• Other service data unrelated to authentication

4. How We Use Your Information

Service Provision:
• Create and manage your account
• Provide access to our platforms and features
• Process transactions and payments
• Generate reports and analytics
• Provide customer support and technical assistance

Communication:
• Send account and subscription confirmations
• Respond to inquiries and provide support
• Send service updates and maintenance notifications
• Notify about platform updates and new features
• Send marketing communications (with consent)

Business Operations & Improvement:
• Process payments and prevent fraud
• Analyze usage patterns to improve features
• Conduct research to develop new services
• Maintain platform security and prevent abuse

Legal Compliance:
• Comply with legal obligations and regulations
• Enforce our Terms of Service
• Protect rights, property, and safety
• Resolve disputes and enforce agreements

5. Information Sharing & Disclosure

We do not sell, rent, or trade your personal information.

We may share information in these circumstances:

Service Providers: With trusted third-party vendors who provide services on our behalf (payment processing, cloud hosting, email services, analytics).

Legal Requirements: When required by law or in response to valid legal processes, government requests, protection of rights, or investigation of fraud.

Business Transfers: If involved in a merger, acquisition, or sale of assets.

With Your Consent: For other purposes with your explicit consent.

6. Data Security

We implement appropriate technical and organizational security measures:
• Encryption: SSL/TLS encryption for data transmission
• Access Controls: Limited access based on job requirements
• Regular Audits: Security assessments and vulnerability testing
• Secure Storage: Data stored in encrypted databases
• Employee Training: Staff trained on data protection and privacy

Disclaimer: No method of transmission over the internet is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

7. Data Retention

We retain your information for as long as necessary to:
• Provide our services
• Comply with legal obligations
• Resolve disputes
• Enforce our agreements

When no longer needed, we securely delete or anonymize your data. Upon account deletion, personal data is removed within 30 days.

8. Your Privacy Rights

You have the following rights regarding your personal information:

• Access: Request a copy of your personal information
• Correction: Update or correct inaccurate information
• Deletion: Request deletion of your personal information
• Portability: Receive your data in a commonly used format
• Opt-Out: Opt out of marketing communications and certain processing
• Objection: Object to certain processing, particularly for marketing

To Exercise Rights: Contact us at contact@duodev.in or through your account settings.

9. GDPR Data Protection Rights

For users in the European Union:
• The right to access your data
• The right to rectification
• The right to erasure ("right to be forgotten")
• The right to restrict processing
• The right to object to processing
• The right to data portability

We respond to requests within one month as required by GDPR.

10. CCPA Privacy Rights

For California consumers:
• Request disclosure of personal data collected
• Request deletion of personal data
• Opt-out of personal data sales (we don't sell data)
• Non-discrimination for exercising rights

11. Children's Privacy

Our services are not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you believe a child has provided us with personal information, please contact us immediately.

12. International Data Transfers

Your information may be transferred to and maintained on servers located outside your jurisdiction where data protection laws may differ. By using our services, you consent to such transfers. We take appropriate steps to ensure your data is treated securely and in accordance with this policy.

13. Changes to Privacy Policy

We may update this Privacy Policy from time to time. When changes are made:
• We post the new policy on our websites
• Update the "Last Updated" date
• Send email notifications for significant changes

Continued use after changes constitutes acceptance of the updated policy.