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Duo Dev Technologies

DD Tailors Privacy

DD Tailors

Version
1.1
Effective
12 April 2026
Source
legal.duodev.in/products/dd-tailors/privacy-policy

1. Data We Collect & Store

Business User Information:
• Business: Shop name, address, registration details, tax information
• User Identity: Full name, role/position, employee ID
• Contact: Email address, phone number
• Account: Username, encrypted password, security preferences
• Payment: Subscription payment details (via secure processors)

Customer Data You Manage:
• Customer Identity: Name, contact information
• Measurement Data: Body measurements, size preferences
• Order Information: Order details, garment specifications, pricing, payments
• Family Members: Information about customer family members
• Order History: Past orders, delivery dates, payment history

2. WhatsApp Customer Notifications

Customer Contact Data Added During New Orders:
• Customer name and mobile number are entered by tenant users (shop owners or authorized staff) while creating new orders.
• This customer data is stored securely and is accessible only within the tenant workspace that created the data.

How This Data Is Used:
• Customer name and mobile number are used only to send order notifications and payment notifications, including via WhatsApp.
• This data is not used for marketing or promotional purposes.

3. Data Controller vs. Processor

Data Controller: You (Shop Owner) - Decisions on what data to collect and how to use it
Data Processor: DD Tailors - Secure storage and processing of data on your behalf

4. Third-Party Services

Services used by DD Tailors:
• Google Analytics: Usage tracking and analytics
• Mixpanel: User engagement analysis
• Hotjar: Anonymized heatmaps and session recordings
• Razorpay: Payment processing and fraud detection